Category: b.r.m.

IT service: What are services?

Any support that is not based on an exchange of goods or merchandise is referred to as a service. Users do not buy 'things' from service providers that they can unpack and touch, they primarily buy expertise and experience. Services are always 'immaterial' at their core, even if concepts or carrier media are handed over at the end.

Our IT service includes, for example, tasks such as 'consulting', 'planning' or 'implementation' among its services. The remuneration for these services is paid via a work or service contract. It obliges the contractor to provide precisely defined services, either on a one-off or permanent basis.

With our services, we primarily provide our customers with security and data protection for the problem-free and reliable setup and operation of their electronic data processing. This is the core of our IT services.

E pluribus unum: Blade servers in IT service

Many pages make a book: The word 'blade' in 'blade server' does not refer to 'blade' or 'cutting edge'. In such a computer, circuit boards are combined like 'blades' in a housing under a 'cover'. The idea is to operate several computers on a single power supply, on a single shared storage medium and with a single ventilation system. This saves space, energy and simplifies the system architecture.

Our IT service uses such 'blade servers' wherever it makes sense to do so. These circuit boards - 'blades' - with the microprocessors and the main memory are pushed side by side into a server. Today, the standard rack accommodates more than 80 such blades, i.e. far more than 5,000 processors. The main advantages are the compact design, high power density, scalability, simple cabling and quick and easy maintenance.

However, the energy design and ventilation of this 'high-density computing power' requires a good deal of technical expertise, which is why small and medium-sized enterprises (SMEs) in particular are increasingly outsourcing such tasks to a competent IT service provider.

Securely re-certified: EcoStep 5.0 for perfect IT service

In December 2017, the IT service company b.r.m. successfully completed the next stage of Eco-Step certification. The company has regularly had its integrated management system put through its paces there since 2008. Among other things, the implementation of the following industry standards was tested with the help of EcoStep are specially adapted to the requirements of small and medium-sized enterprises (SMEs):

- ISO 9.001 Quality management
- ISO 14.001 Environmental management
- OHSAS 18.001 Occupational health and safety.

This regular re-certification is mandatory for all customers of our IT services a guarantee that they are working with a company that perfectly fulfills all their corporate compliance requirements.

Fascinating profession in a fascinating environment

The Bremen Chamber of Commerce has recognized two people at b.r.m. as trainers for the profession of "IT specialist, specializing in system integration". One is the owner of the company, Harald Rossol, and the other is b.r.m. project manager Marius Ammermann.

b.r.m. is thus making an important contribution to remedying the increasing shortage of skilled workers in a profession whose graduates are desperately sought throughout Germany. If you are interested in this promising job, simply contact us.

 

b.r.m. business resource management
Technology and management consulting
Harald Rossol e.K.
Schwachhauser Heerstraße 214
D-28213 Bremen
Phone +49 421 34 14 94

Fax +49 421 34 14 96
E-mail brm@brm.de

Sustainability: thinking outside the box ...

Forestry has coined the term sustainability: a forest should always be managed so carefully that, firstly, the biotope remains healthy and, secondly, the timber yield does not decrease over the generations. Sustainability therefore describes a long-term method of management. In the course of the ecological debate, this principle was then transferred to other sectors of the economy.

The concept of sustainability has also found its way into IT. At the end of the life cycle, the raw materials used should be recycled. Secondly, the energy used to operate the computers should come exclusively from renewable sources. The latter can be easily achieved today. This is nothing more than a question of goodwill. The complete recycling of technical components, on the other hand, cannot yet be fully implemented in IT services. However, our servers are working at the current maximum level of sustainability.

Where elephants fight, the grass suffers

For most laypeople, the 'Secure Sockets Layer' (SSL) is just a Chinese IT term. The term actually refers to the network protocol for the secure transmission of data. Only those sites that have been certified in accordance with SSL are considered secure transmitters in global data traffic.

When an Internet giant like Google now distrusts an estimated tenth of all sites SSL distrust and no longer recognizes and no longer recognizes their certificates, then this is like a medium-sized earthquake in the IT world.

Officially, the Google browser 'Chrome' is withdrawing its trust from the affected Symantec sites because security is no longer guaranteed there. Unofficially, the issue is more likely to bethat Symantec is said to have distributed masses of SSL certificates without authorization. A battle of the giants - which in this country would also affect 'Spiegel Online', 'Golem' or 'Wechat', for example, and even 'amazon' would be in a tailspin from October 2018, i.e. from the next version of Chrome. After all, Google Chrome is the world's leading internet browser.

With the release of 'Chrome 66' in April 2018, the announced penalty will take effect worldwide. When accessing affected pages, Chrome users would then receive a warning that the content of the selected website is 'not trustworthy'.

Our IT service recommends that all website operators check the certified SSL security of their website with SSL-Labs to check the certified SSL security of their website. If you have any questions, just give us a call.

Bremen, February 22, 2018

Facebook: Return to Sugar Mountain

Since Facebook founder Marc Zuckerberg began to thoroughly 'clean out' his network, the platform has been getting closer to reality again. It was not only the American election campaign that showed everyone how easily Facebook could be misused as a 'fake news sling' under the old rules. The loss of advertising revenue and the increasing exodus of the younger generation probably also contributed to the major rethink.

We at b.r.m. are honoring these efforts on the social media platform and are returning to Facebook with our account and the range of IT services we offer. Interested parties can find our presence there at www.facebook.com/brmbremen/ .

Bremen, February 28, 2018

Green visit to Grüner IT

The fact that energy efficiency and climate protection also play an outstanding role in IT is not only demonstrated by the server farms of large digital companies, which are all located close to the Arctic Circle for cooling reasons. b.r.m. took a different approach here and now uses the waste heat from the servers to air-condition the offices.
We will be able to show our visitors these and many other measures in the field of practical sustainability when the Bremen Greens' state working group on economic and financial policy visits us on March 13, 2018 at 6:30 pm. We look forward to lively discussions about a contemporary IT service.

Bremen, March 7, 18

Nothing on the net is free

The major search engines only appear to work 'free of charge'. Every user pays to find information on the internet by disclosing their queries. This creates 'user profiles' that allow a customer to be presented with precisely the advertising that matches their interests.

Google's AdWord system dates back to the year 2000. 'AdWord' is an artificial word made up of 'advertising' and 'keywords'. Google's commercial customers pay for their advertising to appear on the side - or, more recently, below the search box - as a result, in the form of snippets with a link. And they do this precisely whenever the user of the search system calls up a specific keyword.

This is the IT service that Google offers its paying customers. Until 2008, the Adword system was billed as cost-per-click (see CPC). Since then, a complex model has emerged that also takes into account loading times, the quality of the ad and the type of device used (cell phone, PC). In the blog 'Inside AdWords' (also in German since 2008), Google provides continuous information about changes on this most important advertising platform worldwide.

Bremen, March 23, 2018

Order data processing (ADV) with hurdles

In Germany, Section 11 of the Federal Data Protection Act and Section 80 of the Tenth Book of the Social Security Act regulate 'commissioned data processing' or 'commissioned data processing (ADV)'. They provide the framework for the 'outsourcing' of data processing contracts to external third parties. Since 2009, the Federal Data Protection Act has referred to a ten-point rule that clarifies issues such as deletion, reporting obligations and control rights in a court of law.

Depending on the type of data collected, each client must first satisfy itself that the contractor is certified for the task in question and that it has also introduced and implemented a security concept. This information is usually provided in writing. Only after this confirmation may the client transmit personal data.

Under liability law, it is not primarily the service provider who is responsible for breaches, but still the client.